Mobile / Sports
This page explains how fetir388 collects, uses, and protects the information attached to your account — from your registration details to transaction records linked to DANA, OVO, or GoPay. Your data is handled according to the terms described here, and access to this policy is available to you at any time through your account dashboard after login.
When you create an account on fetir388, we collect information you provide directly — your contact details, login credentials, and the payment method you choose to link, whether that is DANA, OVO, GoPay, ShopeePay, or QRIS. This data is used to operate your account, process transactions, and send you service communications relevant to your activity. We do not sell your personal information to third parties. Data shared with payment processors is limited to what those processors need to complete your requested transaction. Our systems log session activity and account events for security and service quality purposes; these logs are retained for a defined period and then removed according to our internal retention schedule. Availability of this service, and the data rights described here, depend on local law and apply in eligible regions. Where local regulation provides additional rights around data access or removal, those rights apply within the boundaries set by applicable law. If you have a question about how a specific piece of your data is being used, the support contact path described in this policy is the right place to start.
Payment data linked to your DANA wallet is processed only to complete the transaction you initiate. We do not store full wallet credentials on our servers.
OVO transfer records are logged in your account transaction history. You can review this history after login from the transaction section of your account dashboard.
GoPay payment events are captured as transaction entries. If you spot a discrepancy, use the account support contact path to raise a correction request.
ShopeePay and QRIS transactions follow the same data handling approach — logged for your records, accessible from your dashboard, and never shared beyond what processing requires.
Understanding the boundaries of this policy helps you know where your data rights apply and where a different set of terms governs. The four areas below clarify how the scope breaks down across account access, transactions, site content, and third-party services you may reach through our platform.
This policy covers all data collected when you register, log in, or update your account profile on fetir388. This includes your email address, account settings, and any session or security records generated during account use.
Deposit and withdrawal records linked to DANA, OVO, GoPay, ShopeePay, or QRIS fall within this policy. The transaction log in your dashboard reflects what we hold; payment processors operate under their own separate privacy terms.
Game content, odds displays, and editorial pages on fetir388 are not personal data and are not covered by this policy. No personal identifiers are attached to your browsing of publicly visible site content.
Third-party services you access from links on this site — including external payment platforms and identity verification providers — operate under their own privacy policies. This policy does not extend to those services once you leave our platform.
Your account gives you practical control over the personal information we hold. Reviewing your records, correcting details, and raising a question about data handling are all actions you can start directly — either from within your account or through the support contact path described on this page. The account dashboard after login shows your current profile information and your full transaction history. If any detail is incorrect — a name spelling, a contact address, or a linked payment method — you can update it from the account settings section or ask support to make the correction. For data held outside your visible account, the process is to submit a written request through our support channel with your account identifier included. We aim to respond to such requests within the timeframe permitted by applicable law. Where local law gives you a right to request deletion of specific records, that right applies subject to any retention obligations we hold under the same law.
Log in and open the account dashboard to see your profile data and full transaction history. Everything we hold in your account record is visible there, including past DANA, OVO, and GoPay entries.
Go to account settings to update contact information or linked payment methods. If a field is not editable from the dashboard, contact support with your account ID and the correction you need.
Send a written request through the support channel — include your account identifier and a clear description of the data question. We will respond according to applicable law timelines.
Where local law gives you a deletion right, you may submit that request through support. Retention obligations required by law will be stated in our response if they affect which records can be removed.
If you have a question about how your data is handled, the right path is through one of the contact options below. Include your account identifier in any written request so we can locate your records accurately and respond within the timeframe required by applicable law.
Submit a data or privacy question through the main support channel in your account. Use the contact form after login and select the account or privacy topic so your request reaches the right team.
For formal written requests — including correction or deletion requests — send an email to the address shown in the Contact section of your account dashboard after login. Include your account ID in the subject line.
All data-related requests submitted in writing receive a written response. We do not handle privacy requests through live chat; written channels create the record both parties need for follow-up.
We apply standard account security practices across all data we hold — including login credential protection, session token management, and access controls that limit who internally can view account records. Payment information passed through DANA, OVO, GoPay, ShopeePay, or QRIS is handled in line with the requirements of those payment networks; we do not store card or full wallet credentials on our servers. Cookies and session data are used to keep you logged in and to maintain your account state across page loads. You can manage cookie preferences through your browser settings; note that disabling certain cookies may affect account functionality. Data retention periods vary by record type — transaction logs are kept for the period required by applicable financial regulations, while session records are cleared on the schedule described in our internal retention policy. To request a summary of retention periods that apply to your account data, use the written support contact path.
Login credentials are stored in hashed form and are never transmitted in plain text. Session tokens expire after a defined period of inactivity, and any new login from an unrecognised device triggers a verification step shown in the account flow.
We use cookies to maintain your account session and remember your preferences. You can review and adjust cookie settings through your browser. Removing session cookies will log you out, but your account data remains intact.
Transaction records linked to DANA, OVO, and GoPay are kept for the period required by applicable regulation. Account profile data is retained while your account is active. Once an account is closed, data is removed or anonymised according to our retention schedule.
For data handling questions, the privacy support contact is the written channel in your account dashboard. For urgent account security concerns — such as suspected unauthorised access — use the same channel and mark the subject as urgent.
The questions below cover what real account holders ask when they want to understand how their data is handled on fetir388. If your question is not answered here, the written support contact path is the right next step.
We collect the information you provide during registration — your name, contact details, and login credentials. Once active, your account logs transaction records for any DANA, OVO, GoPay, ShopeePay, or QRIS activity, along with session and security events tied to your login history.
Yes. Your account dashboard after login shows your profile information and full transaction history. For data held outside those visible records, submit a written request through the support channel with your account ID, and we will respond within the timeframe required by applicable law.
We do not sell personal data. Information shared with third parties is limited to what is necessary — for example, payment processors receive only the transaction data needed to complete your DANA, OVO, or GoPay request. Each processor operates under its own privacy terms.
Go to account settings after login to update most profile fields directly. If a field is locked and cannot be edited from the dashboard, contact support with your account ID and the specific correction you need — we will update the record and confirm the change in writing.
Transaction records linked to DANA, OVO, GoPay, ShopeePay, and QRIS are kept for the period required by applicable financial regulations. Session records follow a shorter internal schedule. If you want a summary of the retention periods that apply to your specific account data, submit a written request through support.
Where local law gives you a deletion right, submit a written request through the privacy support channel in your account dashboard. Include your account ID and the specific records you want removed. We will respond in writing, noting any records that must be retained under applicable legal obligations.